Profile
I am an experienced IT Professional, with extensive software development and support experience. I have several years of Java, JSP, HTML, JavaScript, Visual Basic and Unix/Linux knowledge. I have business experience in workforce management, telecommunications, and healthcare systems. I have also worked in several IT support roles, from PC Desktop support to supporting critical business systems.
Experience
Self-Employed, iPhone Development 2008-present
Developed a financial application for the iPhone that has sold several thousand copies through Apple’s App Store. Utilized Objective-C for development, and managed marketing, packaging, and support.
Software Engineer, Kronos Cleburne, TX 2005-Present
Worked developing and supporting a labor tracking system utilizing a Java web-based application. This included both front and back-end components, including Struts and Tiles based GUIs. Functioned as a Senior Developer mentoring junior members of the team to improve productivity and ability. For the past three years we have been using SCRUM/Agile for planning and executing our work.
Senior Software Engineer, Sprint Irving, TX 1998-2005
Worked on four Java/J2EE based web applications, running on Weblogic servers, doing design, development, deployment and support. Development for Visual Basic application. Supported Citrix-based application for 400+ clients. Operational support for several Netscape/Weblogic based applications.
Account Support Agent, medical manager Arlington, tx 1997-1998
Supported a Unix-based medical office management software, including phone troubleshooting, onsite support and installation.
Call Center Supervisor, Software Support Inc Houston, tx 1995-1997
Supervised PC desktop call center with 100 phone techs for a major PC manufacturer. Managed customer satisfaction for escalated issues, and ensured client SLAs were met.
Education
Texas A&M University, College Station, TX — BS Agricultural Development, 1999
Skills
Proficient in Java, JSP, Struts, Tiles, HTML, Ruby on Rails, Objective-C (iPhone), Visual Basic, Unix, Linux, Windows, Photoshop, Dreamweaver, Word, Excel, Powerpoint, and SQL. Trained in administering and supporting Weblogic based applications. Experienced with SCRUM and Agile development methodologies.Last update : 07/22/2009 07:42 |
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