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Debora Koehler

Debora Koehler


	By deborakoehler, on 07/13/2010 05:45
	Views : 125
	Published in : Resumes, General Business

76 W Hayes Ave

Hazel Park, MI 48030

Phone (248) 399-9712

248-918-7078

deborakoehler@hotmail.com

Debora Koehler

Objective	A position in Customer Service work where my superb communication and organizational skills can help increase profitability.
Skills	Proficient in Microsoft Word Knowledge of Microsoft Excel Knowledge of Power Point Excellent customer relations
Work experience	2008-2008 PSCU Auburn Hills, MI Member Service Representative Answered in bound calls from members of Credit Unions Met Quota of calls per day Used Internet to find shared Credit Unions for members Helped member with daily business for their Credit Union 2007 – 2008 Allegra Direct Clinton Township, MI Customer Service Representative Conducted Out-bound calls for the Navy Answered In-bound calls for clients Created worksheets for every call from a client Improved on the amount of calls answered per day 2002 – 2006 Flagstar Bank Troy, MI Office Assistant Streamlined calls between Flagstar Bank and customers. Performed duties in a call center environment Preformed Lotus Notes tasks to fax reports and access email Created reports using Microsoft Excel, faxing using e-fax software, 1997 – 2001 QEK Global Solutions Warren, MI Clerical Support Administered day-day business for General Motors clients Interacted with General Motors Executives and assigned them with their vehicles Assisted with general office tasks in the Plating Department using General Motor software
Education	2000 – 2007 Oakland Community College Auburn Hills, MI AA in Applied Science Internship at Oakland County Public Library (Troy) Administrative Assistant courses at Baker College 1996 – 1999

76 W Hayes Ave

Hazel Park, MI 48030

Phone (248) 399-9712

248-918-7078

deborakoehler@hotmail.com

Debora Koehler

Objective	A position in Customer Service work where my superb communication and organizational skills can help increase profitability.
Skills	§ Proficient in Microsoft Word § Knowledge of Microsoft Excel § Knowledge of Power Point § Excellent customer relations
Work experience	2008-2008 PSCU Auburn Hills, MI Member Service Representative Answered in bound calls from members of Credit Unions Met Quota of calls per day Used Internet to find shared Credit Unions for members Helped member with daily business for their Credit Union 2007 – 2008 Allegra Direct Clinton Township, MI Customer Service Representative § Conducted Out-bound calls for the Navy § Answered In-bound calls for clients § Created worksheets for every call from a client § Improved on the amount of calls answered per day 2002 – 2006 Flagstar Bank Troy, MI Office Assistant § Streamlined calls between Flagstar Bank and customers. § Performed duties in a call center environment § Preformed Lotus Notes tasks to fax reports and access email § Created reports using Microsoft Excel, faxing using e-fax software, 1997 – 2001 QEK Global Solutions Warren, MI Clerical Support § Administered day-day business for General Motors clients § Interacted with General Motors Executives and assigned them with their vehicles § Assisted with general office tasks in the Plating Department using General Motor software
Education	2000 – 2007 Oakland Community College Auburn Hills, MI AA in Applied Science § Internship at Oakland County Public Library (Troy) Administrative Assistant courses at Baker College 1996 – 1999

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Last update : 07/13/2010 05:45

Keywords : General Office

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