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BSIT Student First Resume
~My Personal Info~
Technology Summary
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Systems: |
UNIX/Linux, Windows 2000/XP/Vista/7, Windows Server 2003, IBM i5/OS |
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Databases: |
SQL Server 2005/2008, Microsoft Access |
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Languages: |
SQL, HTML, ASP.NET, C#, C++, COBOL, BASH Scripting, AWK Scripting |
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Software: |
MS Office, PuTTy, AVG, Visual Studio 2003/2008, FileZilla, Apache 2.2, Adobe Dreamweaver, Flash, and Fireworks,Google Apps, Crimson Editor, Vi, VM Ware, Ventrillo, Remote Desktop, Fujitsu COBOL, VLC, DivX, Daemon Tools |
Education
Arkansas Tech University – Russellville, AR, Degree expected 05/2010
B.S. in Information Technology
Bentonville High School – Bentonville, AR
High School Diploma
Work Experience
Wal-Mart Super Center– Russellville, AR2005-Present
Customer Service Manager – (2008 – Present)
-Responsible for the entire front end of the super center. Basic maintenance of the registers and problem solving them when they are down. Directing the cashiers to registers, breaks, and lunches. Making sure they are always on time and on task. Making sure the cart pushers are staying on task and are each directed to a certain area of the parking lot. Taking care of difficult customers and making sure they leave with the intent to return.
Service Desk Associate – (2007-2008)
-Handle customer complaints, and work on meeting their needs. Returning items quickly and accurately. Keeping the workspace clean.
Cash Office Associate – (2006 – 2007)
-Record amounts of cash, checks, and other tender that are in each drawer each day. Also, researching long and shorts in the drawers. Always finishing tasks on schedule and within a specific timeframe.
Sales Floor Associate – (2005 -2006)
-Walking the sales floor helping customers find the items that they are looking for. Also keeping the area zoned and stocked.
Leadership and Awards
Sigma Phi Epsilon – Arkansas Tech University2006-08
Vice President of Communications
-Responsible for creating a means of communication within the chapter. Including building and updating a website, sending texts about events throughout the week, and publishing minuets of meetings. Also, responsible for contacting alumni and planning events for them to get involved in the chapter.
Best New Member